Summary

Implementing various high impact, IT and Telecom projects, around the Globe, valued from hundreds of thousands, to millions of Euros.

Major Tasks

Project Planning & Management: Establish clearly defined objectives & deliverables, build executable project plans, lead projects to completion on time, within Scope, Schedule and Cost targets (managing triple constraint).

Communication: Following PMI PMP 9 knowledge areas and executing within project plan: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement Management.

Customer Relations: Understanding of customer requirements; dealing with difficult/sensitive situations, conflict resolution, associated with technical, business, or personnel situations. Building partnership relations with support groups and customer while instilling confidence within the customer. Ensuring customer understands their responsibility in transition as well as customer concurrence / formal acceptance of deliverables transferring PM responsibilities to steady state.

Technical Knowledge: Working knowledge of networking technology to include hardware, software, network management tools, and protocols across LAN, WAN, SDWAN, IP Telephony / Voice, Firewall and Network Management platforms to enable effective communications, problem identification, and manage resolution of issues.

Expertise in: Data Migration, M&A, Carve-Outs, MS SharePoint, M365, Azure, Entra ID, Cloud Solutions, AWS, Workspace, Windows, OS and PC Upgrades, Servers, Security, Disaster Recovery Centers.

Tools: Utilizing project management methodology and tools (such as Microsoft 365 for Business, Microsoft Project, Microsoft Visio) to define, plan, deliver, and communicate results. Managing Gap Analysis Activities and utilizing tools / systems to procure required resources like hardware, software, and circuits.

Summary

At this company, I served as a Senior Project/Program Manager, as a Contractor.

Coordinated project planning, initiation, execution, control, and close-out phases including data centers, cable structuring, LANs, WANs SDWAN, VPNs, mainframe setting up, and SAN.

Employed cloud-based migration strategies, established and decommissioned data centers, designed complex networking and infrastructure solutions, developed disaster recovery centers, and contributed to overall improvement of IT and networking environment.

Supervised several multi-national cross-functional teams, implemented escalation management, and ensured project completion within scope, budget, and schedule.

Collaborated with other departments to analyze, create, and initiate cost-effective technology solutions for all project clients.

Instrumental in streamlining operations in compliance with business objectives.

Directed up to 20 members of global, cross-functional team.

Oversaw numerous multi-million-dollar projects within multiple sectors including financial, banking, insurance, pharmaceutical, and technological and energy.

Established shared data center to aid disaster recovery efforts and enable business continuity plan.

Streamlined network infrastructure by identifying areas of concern and addressing improvements in order to provide quality service to customers.

Assisted development of innovative core network systems.

Summary

Functioned as CEO, CTO, and Lead Project/Program Manager for this Advanced Technology Systems, System Integrator and Software Development Group,

Some key achievements in this role included:

Implemented business strategy direction, processes, services, roadmap, and context in which the Group operated.

Managed functional teams of 100 Group and client staff.

Conducted employee performance reviews, hired staff, and communicated job expectations.

Reduced overall costs by 60% by formulating and implementing vendor and financial strategies devised to streamline project planning.

Coordinated IT department activities in compliance with the Group's policies and objectives.

Oversaw creation of conversion roadmap, selection of vendors, and compiled statements of work.

Established, planned, audited KPI’s according to best ITIL practices.

Guided business intelligence (BI) reporting applications generation, enterprise application integration (EAI) enhancements, and project management office (PMO) operations.

Saved $3M annually through implementation of reverse logistics program.

Supervised team of over 100 stakeholders to complete over 100 projects with a budget of over $100M.

Led Group teams of 30 technical staff members in matrix environment as well as 60-member client teams of technical and business analysis staff.

Assisted on over 100 projects within 50 programs by providing manufacturing and IT services and wireless strategies.

Acted as senior analyst, systems integrator, and architect.

Administered SaaS implementations and cloud-based migration strategies and built service models for on-boarding clients to promote business growth and support SLA's.

Created Data-flow designs and implemented CRM’s and ERP’s for clients from the Private and Public sectors.

Employed Microsoft SQL and Access and visual basic applications (VBA) to cover scheduling of traveling, forecasting of expenses, and processing of payroll for the Hellenic Navy.

Expanded network from 400 to 800 IBM workstations including replacement of legacy servers and workstations for a Private Sector Client.

Expanded network growth LAN and WAN to 900 users from only 50 users for a Private Sector Client.

Established secure systems, protocols, and cabling for the department of Homeland Security while functioning as contract IT consultant and security advisor for US embassies.

Facilitated over 99.99% uptime ratio while ensuring 24/7 access.

Ran project for IT inter-connectivity and service level agreements for Olympic Games in Athens including structuring cables for 2.5K users, setting up CATV network for 3K users, and directed operations for 4.5K TV devices.

Upgraded 40K user-, 26-office network and directedset-up of 4.5K km of cabling for Hellenic Railways.